Terms of Service

By downloading, registering, or using the MoveCare application, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, do not use the app. These terms were last updated in June 2026.

MoveCare is a digital platform connecting coaches and clients for fitness and nutrition management. The service includes:

• Creation and management of personalised training and nutrition plans
• Coach–client communication tools
• Progress tracking and performance metrics
• Subscription-based premium features (Care+ and Self Care plans)

MoveCare acts as a technology platform only. We do not provide medical, dietary, or personal training services directly.

By using the app, you agree to:

• Provide accurate and up-to-date information during registration
• Keep your login credentials confidential
• Not use the app for unlawful purposes or to distribute harmful content
• Not attempt to reverse-engineer, copy, or exploit the platform
• Notify us immediately at movecare.mc@gmail.com if you suspect unauthorised use of your account

Coaches using MoveCare accept additional responsibilities:

• They are solely responsible for the content, accuracy, and safety of the training and nutrition plans they create
• They must hold appropriate qualifications or licences required by applicable law
• They must not share client data with third parties without explicit consent
• MoveCare is not liable for any harm arising from plans provided by coaches

Physical activity and dietary changes carry inherent risks. By using this app, you acknowledge that:

• You should consult a qualified medical professional before starting any new exercise programme or diet, especially if you have pre-existing health conditions
• MoveCare does not provide medical advice; content on the platform is for informational purposes only
• You assume full responsibility for your physical wellbeing and any decision to follow a plan

Some features require a paid subscription (Care+ or Self Care):

• Subscriptions are managed and billed via Stripe. By subscribing, you also agree to Stripe's Terms of Service.
• Payments are charged at the start of each billing period (monthly or annual)
• You may cancel your subscription at any time via the app settings; cancellation takes effect at the end of the current billing period
• Refunds are not provided for partial billing periods, except as required by applicable consumer protection law
• We reserve the right to change subscription pricing with at least 30 days notice

All content, design, trademarks, and software comprising the MoveCare platform are the exclusive property of MoveCare or its licensors and are protected by intellectual property law.

You may not reproduce, distribute, or create derivative works from any part of the app without prior written consent. Content you create (e.g. custom training plans) remains yours; by uploading it you grant MoveCare a limited licence to display and store it to operate the service.

We reserve the right to suspend or terminate your account without notice if you:

• Violate these Terms and Conditions
• Provide false information during registration
• Engage in abusive, fraudulent, or harmful behaviour

You may delete your account at any time via app settings or by contacting movecare.mc@gmail.com. Upon deletion, your data will be handled as described in the Privacy Policy.

To the maximum extent permitted by applicable law:

• MoveCare is provided on an as-is basis without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages arising from use of the app
• We are not responsible for the actions of coaches or for the outcomes of plans they provide
• Our total liability for any claim shall not exceed the amount paid by you in the 12 months prior to the claim

Nothing in these terms limits liability for fraud, gross negligence, or death/personal injury caused by our fault.

We may update these Terms and Conditions at any time. We will notify you of material changes via in-app notification or email at least 15 days before they take effect. Continued use of the app after that date constitutes acceptance of the updated terms. If you do not agree, you may delete your account before the changes take effect.

These Terms and Conditions are governed by Italian law. For users residing in the European Union, mandatory consumer protection provisions of your country of residence also apply.

Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Italy, without prejudice to your right as a consumer to bring proceedings before the courts of your habitual residence.

Move Care enforces a zero-tolerance policy toward objectionable, harassing, discriminatory, violent or illegal content and behaviour, and toward the users who post it.

Every user can report content or comments and block other users. Reports are reviewed within 24 hours and content that violates these rules, along with the accounts responsible, is removed.